Cookie policy

This page explains how Homellya uses cookies and other trackers when you visit our website or use our property management platform, as well as how you can manage your preferences.

1. What is a cookie?

A cookie is a small text file stored on your device (computer, tablet, smartphone) when you visit a website. It enables certain information about you to be remembered (for example, your language preferences or login session) in order to facilitate your browsing experience and improve the service.

2. Types of cookies used

2.1. Strictly necessary cookies

These cookies are essential for the operation of the website and the Homellya platform. They are used, for example, to keep you logged in, secure authentication or allow access to secure areas of the site. Without these cookies, some services may not function properly. They do not require your consent. Some map features may generate technical requests to a map tile provider or geocoding service in order to display a map or search for an address. These requests may involve the transmission of certain technical data, such as the IP address, browser information or the geographic area searched, depending on the service used.

2.2. Preference cookies

These cookies allow us to remember your choices and preferences, such as your display language or certain display options, in order to improve your browsing comfort. When they are strictly necessary to provide a feature requested by the User, they may be placed without prior consent. In other cases, they may be subject to your consent.

2.3. Analytics cookies

These cookies or trackers help us measure traffic to the site, understand how it is used and improve our services, for example the most visited pages, time spent or navigation paths. They are placed with your consent when consent is required. In certain cases strictly governed by regulations, audience measurement trackers may be exempt from consent, notably when they are strictly limited to measuring the audience of the service, do not allow global tracking of the user’s browsing on other sites and comply with the conditions set by applicable regulations.

2.4. Targeting or advertising cookies

To date, Homellya does not use advertising cookies or behavioral targeting cookies. If such cookies were used in the future, they would only be placed after obtaining your prior consent and this policy would be updated accordingly.

3. Examples of cookies used

By way of example, Homellya may use different types of cookies, such as:

• Session cookies used to maintain user authentication during browsing (for example: keeping the user logged in).
• Security cookies (CSRF) used to protect forms against attacks.
• Language preference cookies used to display the site in your chosen language.
• Analytics cookies used to measure site traffic and improve usability, where you have given your consent.
• Technical requests related to displaying a map or searching for an address, which may involve the transmission of technical data depending on the map tile or geocoding provider used.

4. Indicative list of cookies and trackers

The list below is indicative and may evolve depending on the features used. Homellya endeavors to update it when cookies or trackers are added or significantly modified.

• access_token — provider: Homellya — category: strictly necessary — purpose: user authentication — duration: 1 day — consent: not required.
• refresh_token — provider: Homellya — category: strictly necessary — purpose: authentication renewal — duration: 1 day — consent: not required.
• last_activity — provider: Homellya — category: strictly necessary — purpose: inactivity expiration management — duration: 30 minutes — consent: not required.
• homellya_user_public_id — provider: Homellya — category: strictly necessary / session convenience — purpose: make user profile loading easier — duration: 1 day — consent: not required if strictly necessary for account operation.
• homellya_cookie_consent — provider: Homellya — category: strictly necessary — purpose: store your consent choices — duration: 6 to 12 months — consent: not required.
• NEXT_LOCALE — provider: Homellya — category: preference — purpose: remember the selected language — duration: 30 days — consent: not required when this choice is requested by the user.
• csrftoken — provider: Homellya — category: strictly necessary — purpose: form security and protection against CSRF attacks — duration: 2 weeks by default — consent: not required.
• sessionid — provider: Homellya — category: strictly necessary — purpose: session management, including for the administration area — duration: 2 weeks by default — consent: not required.
• homellya_current_org_public_id — provider: Homellya — category: preference / account operation — purpose: remember the currently selected organization — duration: 12 months — consent: not required if necessary for expected account operation.
• Technical requests related to displaying a map or searching for an address — provider: Homellya and/or third-party map provider — purpose: map display and address entry assistance — duration: according to the provider and configuration used — consent: according to the provider, configuration used and tracker qualification.

5. Cookie consent

When you first visit Homellya, an information banner allows you to configure your choices regarding non-essential cookies, including audience measurement and, where applicable, marketing cookies. You can accept, refuse or customize your preferences. Refusing non-essential cookies is as easy as accepting them. Your consent can be withdrawn or changed at any time.

6. How to manage your cookies

You can change your cookie preferences at any time using the “Cookie settings” link available at the bottom of the page on the Homellya website.

You can also configure your browser to systematically refuse cookies or to notify you before they are stored. However, blocking strictly necessary cookies may affect the proper functioning of the site and the platform.

• Adjusting cookie settings in your browser (Chrome, Firefox, Safari, Edge, etc.).
• Regularly deleting stored cookies via your browser settings.
• Using control tools provided by some operating systems or dedicated extensions.

7. Cookie retention period

Cookie retention periods vary depending on their purpose. Strictly necessary cookies are kept for the period strictly useful for the operation of the service or according to the durations indicated in the list above. Cookies subject to consent, including audience measurement or marketing cookies when used, are kept only for a limited period, in principle no longer than 13 months from the time they are placed, unless a shorter duration is indicated in this policy. Information collected through audience measurement cookies is kept for a period proportionate to its purpose and compliant with applicable regulations.

8. Your rights

In accordance with the GDPR and French data protection law, you have rights over your personal data (access, rectification, deletion, objection, restriction, portability). For more information on how to exercise your rights and how Homellya processes your data, please refer to our Privacy Policy or contact us at: contact@homellya.com. You also have the right to lodge a complaint with the French Data Protection Authority (CNIL): www.cnil.fr.

9. Changes to this cookie policy

This cookie policy may be updated to reflect legal, technical or functional changes. In case of significant changes, we will inform you by an appropriate means. We encourage you to regularly review this page to stay informed about the latest version.